Consumable components are not covered by the warranty, such as housings, batteries, switches, etc. *Batteries are covered by our Limited Warranty, up to 6 months.
You may obtain warranty service by having a registered TowMate® product. You will need the 5 digit number on the white FCC ID sticker located on the bottom of the light. Product returned to TowMate® must be pre-authorized by TowMate® with an RGA (RETURN GOODS AUTHORIZATION) number marked on the outside of the package and sent prepaid, insured and packaged for safe shipment. TowMate® will return this product by prepaid (paid by customer) ground shipment service. (*All shipping for warranty service will be paid for by customer.)
The TowMate® Lifetime Warranty is defined as the serviceable life of the product. This is defined as the period during which all components are available. Should the product prove to be irreparable, TowMate® reserves the right to substitute an equivalent product if available or to retract Lifetime Warranty if no replacement is available. Lifetime warranty does not include labor charges due to repair.
LIMITATION OF LIABILITY: Liability limited to the purchase price of each product.
Under no circumstances will TowMate® be liable in any way for damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use, a TowMate® product.
*Some Amphibious Lights, Yak Lights, Worklights, and Flashlights include a one year warranty only. Lead Acid Batteries have a 6 month warranty, Lithium Batteries have a 1 year warranty.
The above warranties are the only warranties authorized by TowMate®.