No. Custom products and items marked final sale are not returnable. Please review the return policy before you order!
Delivery time depends on your location and shipping method. Standard shipping usually takes 3-5 business days. Express shipping usually takes 1-2 business days!
Once your order ships, you'll get a tracking number by email. Use it to follow your package on our website or the carrier's site!
Use our online Store Locator tool and enter your zip code or city to find the nearest location!
If your order arrives damaged, contact our customer service team right away and send photos of the damage. We'll help you with a replacement or refund! 1-800-680-4455 info@towmate.com
Use our industry tabs to quickly find products built for your specific work. Whether you’re in towing, emergency response, or roadside assistance, we make it easy to match the right light to the job!
Yes! TowMate is proud to offer American-made safety lighting solutions. We design and build products that deliver reliable performance in the field!
We stand behind our products with our world-famous lifetime warranty on electronics! If you need warranty help, contact our support team and we’ll get you moving fast.
It’s simple! Fill out our new dealer application and our team will review your information. We’re always looking to grow our distributor network and serve more professionals in towing and roadside safety!
Current dealers should fill out our dealer onboarding form to expedite account setup! Once we receive your information, we’ll enable your dealer account so you can access dealer pricing and website features.
https://www.towmate.com/current-dealer-portal-registration
Register your TowMate product online as soon as you can! Product registration helps you take advantage of our lifetime warranty on electronics and LEDs, and it makes support faster if you ever need help.
https://www.towmate.com/product-registration
You can apply for a TowMate credit account through our credit application form! If approved, you’ll be able to add terms to your payment options and keep your business moving.
https://www.towmate.com/towmate-credit-app
Use our repair submission form to start the process! Once we receive your information, we’ll review the issue and help get your TowMate product back in service as quickly as possible.
https://www.towmate.com/product-repair-form
